Optimizing Multi-Branch Auto Repair Operations
Automotive

Optimizing Multi-Branch Auto Repair Operations

By Mamdouh Abdel Azim | CTO | AtenTEC2 min read

The Challenge of Managing Multi-Location Auto Repair Shops

A leading car rental company operating across the Gulf region faced severe operational inefficiencies in its multi-branch repair workshops. Managing maintenance across multiple locations was challenging due to:

  • Disorganized Workflows – No centralized system for tracking repairs.
  • Uncoordinated Spare Parts Management – Delays in part availability affected repair speed.
  • High Operational Costs – Inefficient resource allocation led to increased expenses.

The company needed a digital solution that could centralize, automate, and optimize its multi-branch repair network.

The Challenges Before Implementing Aten FleetFix

1. Lack of Visibility Across Multiple Locations

  • Each workshop operated independently, making it difficult to track work orders across branches.
  • Fleet managers struggled to monitor real-time progress and optimize repair schedules.

2. Delays in Spare Parts Management

  • No automated inventory tracking, leading to frequent part shortages.
  • Delays in procurement increased vehicle downtime and disrupted rental schedules.

3. Uncontrolled Operational Costs

  • Labor and resource inefficiencies resulted in higher-than-expected maintenance costs.
  • The lack of data-driven decision-making led to wasteful spending on spare parts and repairs.

How Aten FleetFix Transformed Multi-Branch Operations

Centralized Work Order Management

  • All branches were integrated into a single platform, allowing real-time tracking of repair jobs.
  • Fleet managers could effortlessly assign, track, and optimize work orders across multiple locations.
  • Outcome: 30% reduction in repair cycle time and 20% increase in workshop efficiency.

Automated Spare Parts & Inventory Control

  • Automated stock tracking reduced inventory shortages and prevented over-ordering.
  • Smart reordering alerts ensured just-in-time part availability.
  • Outcome: 25% reduction in spare parts procurement time, minimizing vehicle downtime.

Optimized Cost Management & Data Analytics

  • Cost tracking and real-time analytics helped reduce unnecessary spending.
  • Smart insights allowed management to forecast maintenance expenses and optimize budgets.
  • Outcome: 15% reduction in overall operational costs.

Key Results After 6 Months of Using Aten FleetFix

  • 30% faster repair process across all workshop locations.
  • 25% reduction in spare parts procurement time, leading to faster vehicle availability.
  • 15% decrease in operational costs by eliminating inefficiencies.
  • 20% improvement in overall workshop efficiency, optimizing labor and resource utilization.

By adopting Aten FleetFix, the company transformed its fragmented workshop network into a fully optimized, automated, and cost-effective operation!

Category

Automotive

Tags

FleetFix
Auto Repair
Car Rental
Workshop Management
Inventory Control
Cost Optimization
Operational Efficiency
Digital Transformation
Fleet Management
Microservices
Mamdouh Abdel Azim | CTO | AtenTEC

Mamdouh Abdel Azim | CTO | AtenTEC

Helped shape the workshop module based on decades managing both civilian and military vehicle maintenance. His insights ensured repair workflows mirror real-world complexity and priorities.

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